Dream Surge

Phone Pricing & Billing Guide

Dream Surge passes through communication costs from the Lead Connector (LC) Phone system. Published HighLevel rates for US and Canada are the baseline; Dream Surge bills usage at 1.05× those amounts unless otherwise agreed in writing.

This page summarizes common US/Canada categories so you can estimate SMS, MMS, voice, and number fees. Country-specific and international rates follow the same underlying provider tables; Dream Surge applies the same 1.05× multiplier. Rates change when our provider updates their pricing—check back periodically or ask your account contact for current figures.

Phone numbers (monthly)

Number type Dream Surge rate
Local (US/Canada) $1.21/month
Toll-free (US/Canada) $2.26/month

SMS (per segment)

SMS is billed per segment (long messages may use multiple segments). Inbound and outbound US/Canada SMS share the same per-segment rate below at Dream Surge.

Region Outbound & inbound / segment
US & Canada $0.00784

MMS (per segment)

Direction / type Dream Surge rate
US/Canada outbound $0.0231/segment
US/Canada inbound (local numbers) $0.01733/segment
US/Canada inbound (toll-free numbers) $0.021/segment

Voice calls (per minute)

Call reporting may show exact durations; billing typically rounds partial minutes up. Outbound calls can include multiple legs (for example, dialer + client minutes). Inbound calls may include an incoming leg plus a forwarded leg if you answer on a forwarding number.

Scenario Dream Surge rate
Outbound — total (typical) $0.01743/minute
Outbound — USA portion $0.01323/minute
Client / app minutes (dialer leg) $0.0042/minute
Inbound — answered in app (web/mobile/desk) $0.01223/minute total
Inbound — USA incoming portion $0.00803/minute
Inbound — forwarded to a US number (both legs) $0.021/minute total

Example two-leg outbound total published by the provider is about $0.018/min before markup; at Dream Surge that is approximately $0.0189/minute. International forwarding, Alaska/Yukon exceptions, Voice AI add-ons, and SIP infrastructure may add cost.

Number Intelligence (optional)

When enabled, typical US/Canada add-ons include:

  • Number validation — $0.0053 per check
  • Spam detection — $0.0053 per test
  • Caller name lookup — $0.0105 per lookup

A2P 10DLC (US messaging registration)

Brand and campaign registration fees are set by carriers and registries; Dream Surge bills them at 1.05× the pass-through amounts. Illustrative one-time and monthly campaign fees (verify current numbers with your onboarding):

Campaign type One-time (approx.) Monthly campaign (approx.)
Low volume $25.72 $11.58
High volume $75.50 $11.58

Conference calls & other usage

Conference bridges and similar features are billed per participant per minute by region. Example US rate after Dream Surge markup: $0.0019/participant/minute. Other regions (for example Dublin, Tokyo, Singapore, Sydney, São Paulo) have higher per-minute conference rates on the provider side; we apply 1.05× to whatever is current.

Carrier pass-through fees (US examples)

Major carriers may add per-message fees on top of SMS/MMS segment charges. The table below shows illustrative carrier fees at Dream Surge (1.05× published pass-through). Your actual mix of carriers will vary.

Carrier SMS out* SMS in* MMS out* MMS in*
AT&T $0.0032 $0.0079
T-Mobile $0.0032 $0.0032 $0.0105 $0.0105
Verizon $0.0042 $0.0068
US Cellular $0.0053 $0.0105
All other carriers $0.0037 $0.0105

*Carrier fees are in addition to segment rates. MMS rows show “—” where the underlying guide did not list a separate MMS fee for that row.

Email and other usage

Email delivery, storage, recordings, and other add-ons are billed according to your stack and provider usage. Itemized rates appear on your Dream Surge or connected-platform invoices. If you need a line-item estimate, ask your Dream Surge contact.

Disclaimer

Dream Surge is not affiliated with HighLevel. Figures on this page are derived from public HighLevel LC Phone documentation for US/Canada and multiplied by 1.05 for Dream Surge billing. Official HighLevel reference materials may change without notice; this page is for planning only and does not override your agreement or live invoicing.

For comparison, HighLevel’s original guide is available at help.gohighlevel.com .